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“Consumers always have the right to know where their money is going and companies must comply with California’s laws in order to ensure that consumers understand certain transactions will renew automatically,” San Diego County Dist. The 0,000 in civil penalties will be shared equally among all agencies, a statement from Stephan’s office said.
Los Angeles-based Spark Networks USA also agreed to change its website and sales practices to better protect consumers after being sued by the Santa Monica city attorney and district attorneys in San Diego, Los Angeles, Santa Clara and Santa Cruz counties.
The judgment was signed by a Los Angeles County Superior Court judge Oct. The consumer protection action was pursued against the company after prosecutors learned that Spark dating sites were automatically renewing customer payments without their express prior consent, which is required under federal and state law. “This joint effort is a great example of how our Consumer Protection Unit works to protect people from unfair business practices in the marketplace and ensure that California’s consumer protection laws are followed.”The final court judgment, filed in Santa Monica, was negotiated between the company and a task force of prosecutors, with the Santa Monica city attorney’s office acting as lead counsel.
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Each eligible recipient would receive a restitution check for $25 unless the total restitution claimed would exceed $985,000.
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Federal and state law requires businesses to make auto-renewals clear to consumers and to get “express, affirmative consent” before any money is collected.
The judgment said California consumers who paid certain membership fees between May 26, 2012, and Oct.
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